Maybe I’m just old and grumpy, but I really don’t see why I would want to “friend” a business on Facebook:

I’m quite happy to “follow” or “connect with” or something else – I just think that “friend” (as a concept) is just not the right one for me.
Posts Tagged ‘Marketing’
Mixing Messages?
Monday, June 27th, 2011Tags: Facebook, Marketing, Social media
Posted in Facebook, Marketing, SocialMedia | No Comments »
Irish Social Media Awards
Monday, April 25th, 2011
Nominations are open for the 1st Irish Social Media Awards. There are also full details on how to submit a nomination for the awards and what information you need to supply.
The awards ceremony will be held May 26th 2011 in Dublin’s Mansion House, which is a great venue.
Tags: awards, Business, events, Facebook, Marketing, Social media, Social network, SocialMedia, Twitter
Posted in SocialMedia | No Comments »
Fine Gael Take Social Media To New Lows
Sunday, February 13th, 2011I’ve no idea who is “managing” Fine Gael’s web “stuff” during the 2011 Irish general election, but you would really have to ask yourself what they were thinking.
Firstly we had the introduction of new word into the Irish political lexicon – twolicy. Yes – they managed to combine “twitter” and “policy” and came up with this wonderful new term.
What is the “twolicy” all about?
Basically they’re asking all their supporters to follow the Fine Gael candidates and to tweet about them.. They’ve even supplied hashtags and all! Aren’t they um … Oh never mind.
This image kind of sums it up:
Now they seem to have taken things to a new low with their Valentine’s ploy.
I’m not sure if they’re even taking themselves seriously at this stage.
Cringe.
Tags: elections, fine gael, Marketing, politics, Social media, valentine
Posted in Marketing, politics, SocialMedia | 1 Comment »
Be Careful Mixing Business With Pleasure
Sunday, September 12th, 2010For a lot of people a business is known for its staff.
In the case of very small companies the staff are the company.
So if you are in business and you are using Twitter / Facebook bear that in mind. If your “personal” account is going to be associated, even indirectly, with your business account just take a moment to reflect before you post.
Reflecting does not equate with modifying or changing your personality. Personality is important.
It just means that you should think a bit before you tweet. Once you’ve posted it there is no going back.
Tags: Business, Facebook, Marketing, SocialMedia, Twitter
Posted in Business, Facebook, Marketing, SocialMedia, Twitter | 1 Comment »
Using Social Media – Some Experiences
Sunday, August 29th, 2010I posted at length over on the Blacknight Blog about some of our experiences with using social media in a business.
Any feedback would be appreciated (preferably over there!)
Tags: Business, Facebook, Marketing, Social media
Posted in Business, Facebook, Marketing, SocialMedia, Twitter | 1 Comment »
Fantasy Animals, Pets and Pretzels More Popular Than Businesses
Sunday, February 14th, 2010If you frequent the “twittersphere” or Facebook you’ll often come across businesses and their staff trying to market their products and services to you.
There’s nothing wrong with that. Of course, how they actually do it is another matter entirely …
But how successful are most of their attempts to “tap in” to “social media” and “maximise” their “potential”?
You’d have to wonder at times, especially when you look at how few “fans” or “followers” some of them actually have.
Fantasy animals, however, manage to get a reasonably respectable following..
Common Unicorn, for example, has over 1400 followers on Twitter and is listed 50 times:
The unicorn is eclipsed by a Squirrel, however, who has managed to attract over 13.5k followers – being listed 660 times!
What about Facebook?
Facebook seems to be a great place to find oddly named “groups” for just about every possible “idea” under the sun, but a Danish pineapple has managed to get over 167k fans! Not to be outdone, Germany has a pretzel with over 379k !
And we shouldn’t forget that even cats, dogs and other pets are also finding a following on Facebook…
Why do I bring this up?
Well to start with it amused me, but also it puts things into perspective. A lot of people seem to be making a lot of money from businesses that want to “tap into” social media as part of their marketing. While there is nothing exactly “wrong” with that you’d have to wonder what kind of metrics they are using to sell their services to their clientele.
If a fruit or a pretzel can get huge following on Facebook without it actually selling anything to anyone, how well can a “normal” business expect to do?
What is a measurement of their “success”?
The reality is that there probably isn’t a simple way to “measure” success. There are a lot of different factors that come into play.
But I digress..
Maybe the real “takeaway” from these rather silly examples is that they all share one thing in common – fun. They’re all frivolous fun. People use and interact with social media sites in their spare time, as well as during office hours. If you look at the kind of links people share, the pictures they post etc., you quickly realise that they don’t go to “social media” to buy or to be “sold to” or “marketed to”.
If you can instill some level of “fun” into your “presence” maybe you’ll find that you are actually more successful, though getting the balance right might not be that as easy for a business as it is for a fantasy animal.
Related articles by Zemanta
- The Unicorns Know About Facebook Now Too (mattstratton.com)
- Study: Only A Quarter Of UK Companies Market Their Brand On Twitter (thenextweb.com)

Tags: Business, Common Unicorn, Facebook, Germany, Marketing, Social media, Social network, Twitter
Posted in Business, Facebook, Marketing, SocialMedia, Twitter | No Comments »
Spontaneous Success Cannot Be Created
Sunday, November 29th, 2009It may seem obvious, but you cannot force something to be spontaneous.
Spontaneous is that – spontaneous. It cannot be contrived or manipulated.
If you don’t believe me check the definition in any good dictionary.

Can you trust this man?
Why is it that some “experts” believe that they can “cod” people (their clients and the media) into believing that they can manufacture spontaneity?
The most obvious example is any one of the multitude of “social media agencies” that have sprung up in the last year or so. While there is a need to help people engage more effectively online, making crazy promises cannot end well. Someone will get hurt.
A “viral” marketing campaign cannot be invented.
You can try to do something that will capture people’s imagination and interest. If you do it well and you are lucky, then maybe, just maybe, you will reach the “Holy Grail” and it will go “viral”
But you cannot guarantee that people will be interested enough for that to happen.
Everyone wants their product or success to become a massive success. We’d all love to become overnight successes, make our fortunes and be able to relax on a tropical island, wouldn’t we?
UPDATE: An interesting related post worth reading
Tags: Business, Holy Grail, Marketing, Marketing and Advertising, Social media
Posted in Business, Marketing, SocialMedia | 1 Comment »
Actions Speak Louder Than Words
Sunday, August 9th, 2009Whether it’s Twitter, Facebook or simply a blog people sometimes forget that their audience is fickle.
If you spend too much time and energy “planning” and making grandiose promises of “things to come” will anyone really care or notice?
With Facebook “pages” there is little to be gained from putting up a “holding page” – you can simply choose not to make your page public, so you can tweak settings and layout privately.
With Twitter, however, it’s not that evident. Granted, you could choose to “protect” your updates, but you wouldn’t be able to hide your profile page and if you plan on using Twitter for your business “protection” may seem odd.
There has been plenty written about what Twitter is and isn’t, but ultimately if you don’t actually use it nobody will either notice or care.
Of course, conversely speaking, if you used it badly people would notice and probably criticise you …
However if your business’ Twitter status is frozen with a “coming soon” style tweet, then maybe you’ve really misunderstood the medium completely. A blank account would probably seem saner.

Tags: Business, Facebook, Marketing, Social media, Social network, Twitter
Posted in Business, Facebook, Marketing, SocialMedia, Twitter | No Comments »
Watch out for the low flying pigs
Tuesday, May 19th, 2009I’m not a mechanic, so when I want my car serviced I take it to a garage as I can trust a qualified mechanic to do the job properly.
Unfortunately when you move into the wonderful realm of the internet real qualifications are few and far between. Sure, they do exist, but there aren’t as many real ones out there.
If you get an offer that sounds unbelievable then there’s probably a very good reason – it is unbelievable!
SEO (search engine optimisation) attracts a lot of “chancers” who over promise and underdeliver. You’ll also find that there are plenty of reputable companies offering SEO services, but how can you tell the difference?
If you don’t know a whole lot about SEO then you might fall into the trap and believe their lies.
“We guarantee your site will be on the first page of Google”
Sure you do.
“We guarantee that Google will index your site instantly”
I don’t think even Google would offer that kind of guarantee…
One company I know of is currently selling their “services” as “resellers” of Google. Neat trick! Use a well known name beside your own and only a small number of people will dare question you.
I might try that.
If you buy my services women will swoon before you!
Plausible?
I didn’t think so.
How about this one?
We can get you on the front page of Google in the most prominent position in the sponsored links area (without paying per click)
The rest of their “wonderful offer” makes you wonder if people are that gullible:
GUARANTEED 1st page listings on your 5 most important key Phrases within 48 hours
No Contract / No Direct Debit / Pay As You Go / Results Only Marketing
ALL THIS FOR JUST £99 PLUS VAT PER MONTH!
PLUS A £20 ACTIVATION FEE TO GOOGLE.
MONTH 2 ONLY PAY PER PHRASE £20 EACH PHRASE OF YOUR CHOICE
Watch out for the low flying pigs!
Anyone who offers you “easy” success is not being completely honest with you.
If it was that easy we’d all be millionaires!
Tags: Google, Marketing, scams, Search engine optimization, seo
Posted in SocialMedia | 3 Comments »
Sick Of SnakeOil Salesmen? Self-appointed Experts?
Thursday, May 14th, 2009The internet is a wonderful thing. It’s a great leveller. The CEO of a multinational corporation can “talk” to a startup and vice-versa..
Unfortunately it’s also far too easy for people to take advantage of others. The “web” is full of self-appointed “experts” and “gurus” who charge stupid amounts of money.
Enough already!
Just because you’ve read a couple of articles about marketing doesn’t make you a “professional marketer”
So what if you can record your own voice on your laptop. You’re still not a “professional podcaster”
And as for Twitter, Facebook and the plethora of other “social media” sites .. they act as magnets for the vocal yet inept.
Harsh?
Possibly.
The reality is that there are a lot of very talented people out there who know what they are doing. Who really “get” online business, marketing and social media.
Let’s cut through some of the “bull” and the rubbish and help people without assaulting their bank accounts
Want to help? Let us know by sending an email to ninja (at) socialmediaexpert.ie
Tags: Facebook, Marketing, Podcast, Social media, Social network, Twitter
Posted in SocialMedia | 8 Comments »






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