Category: Business
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How NOT To Deal With Negative Feedback On Twitter
Image via CrunchBase One of the exciting and often scary aspects of Twitter and other social media networks is that your customer service interactions are completely laid bare. You can’t hide behind closed doors. Nothing is sacred. Earlier today Jason Roe tweeted about how bad his coffee tasted. It was a statement of opinion. It…
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LinkedIn Loses Its Frontpage
LinkedIn has been around for several years. For many professionals, including recruiters, it is “the” social network that they use. Unfortunately they seem to have “lost” their main page: But the content seems to have gone AWOL:
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Be Careful Mixing Business With Pleasure
For a lot of people a business is known for its staff. In the case of very small companies the staff are the company. So if you are in business and you are using Twitter / Facebook bear that in mind. If your “personal” account is going to be associated, even indirectly, with your business…
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How Big Companies Handle Twitter
A lot of very big companies use Twitter. There’s an interesting article over on Social Media Today exploring how 5 such companies do it.
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Using Social Media – Some Experiences
I posted at length over on the Blacknight Blog about some of our experiences with using social media in a business. Any feedback would be appreciated (preferably over there!)